COOKIES & PRIVACY POLICY
Competitive Media Reporting, LLC d/b/a Vivvix
("We") are committed to protecting and respecting your privacy.
This policy sets out the basis on which
any personal data we collect from you, or that you provide to us, on Vivvix.com
or adscope.com (“our sites”) will be processed by us.
Please read the following carefully to understand our views and practices
regarding your personal data and how we will treat it.
Information we collect from you
We collect and process the following
data on our site:
IP addresses
We may collect information about your
computer, including where available your IP address, operating system and
browser type, for system administration. This is used to generate statistical
data about our users' browsing actions and patterns.
Cookies
Our site uses cookies to distinguish you
from other users of our site and to remember you between visits. This helps us
to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and
numbers that we store on your browser or the hard drive of your computer if you
agree. Cookies contain information that is transferred to your computer's hard
drive.
Some cookies we use are
"analytical" cookies used by the Google Analytics external service.
They allow us to recognize and count the number of
visitors and to see how visitors move around the site when they are using it.
This helps us to improve the way our site works, for example, by ensuring that
users are finding what they are looking for easily. You can find information
about the individual cookies used by the Google Analytics service at the
following url:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Some cookies we use are to support the WalkMe player, which is a component we use to enable
interactive user guides on our website. These cookies store the walk-thru
playback state and are also used to collect analytics. You can find information
about the individual cookies used by the WalkMe
player are this url:
https://support.walkme.com/knowledge-base/how-and-why-does-walkme-use-cookies/
Some cookies we use are to
support the ChurnZero external service. They allow us to recognize and count the number of
visitors and to see how visitors move around the site when they are using it.
This helps us to improve the way our site works, for example, by ensuring that
users are finding what they are looking for easily. You can find information
about the individual cookies used by ChurnZero at this url:
https://churnzero.com/cookie-policy//
Some cookies we use are to support our
Salesforce Live Agent Chat capability, which is a component we use to enable
interactive chat support within our applications. You can find information
about Salesforce cookie policies at this url:
https://developer.salesforce.com/docs/atlas.en-us.securityImplGuide.meta/securityImplGuide/security_cookies.htm
Finally, you can find more information
about the remaining individual cookies we use and the purposes for which we use
them in the list below:
You can block cookies by activating the
setting on your browser that allows you to refuse the setting of all or some
cookies. However, if you use your browser settings to block all cookies
(including essential cookies) you may not be able to access all or parts of our
site.
KEEPING YOUR PERSONAL DATA SECURE
We will take reasonable steps to ensure
that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure server. We limit
access to the information by our own employees, contractors, site service
providers and those individuals who are authorized
for the proper handling of such information. We request that our third party contractors and site service providers follow
similar standards of security and confidentiality.
Unfortunately, the transmission of
information via the internet is not completely secure. Although we will take
reasonable steps to protect your personal data, we cannot guarantee the
security of your data transmitted to our site; any transmission is at your own
risk. Once we have received your information, we will use strict procedures and
security features to try to prevent unauthorized
access.
Uses made of the information
We have listed below the ways in which
we use your personal data. We are also
required by law to explain the legal basis for using your personal data, and
this is also set out below. The legal
basis in each case is that we have your consent for the use of your personal
data, or that we need to use your personal data in order to perform a contract
with you, or that the use of your personal data is necessary for our (or third
parties’) legitimate interests (in which case we will explain what those
interests are). Where we use your
personal data with your consent, you have the right to withdraw your consent at
any time
We may also use your personal data, or permit selected companies within VIVVIX to use your
personal data, to provide you with information about goods and services which
may be of interest to you and we or they may contact you about these by post or
telephone. This is based on our
legitimate interest, or our group members’ legitimate interest, in providing
you with information about our or their goods or services.
Disclosure of your information
We may disclose your personal data to
our group companies or affiliates, which means our subsidiaries, our ultimate holding
company and its subsidiaries. We may disclose your personal data to third parties:
HOW LONG WE KEEP YOUR PERSONAL DATA
We are required by law to keep your
personal data only for as long as is necessary for the purposes for which we
are using it. The period for which we
keep your personal data will be determined by a number of
criteria, including the purposes for which we are using the information, the
amount and sensitivity of the information, the potential risk from any unauthorized use or disclosure of the information, and our
legal and regulatory obligations.
Your rights
You have the right to ask us not to
process your personal data for marketing purposes. We will usually inform you
(before collecting your data) if we intend to use your data for such purposes
or if we intend to disclose your information to any third party for such purposes.
You can exercise your right to prevent such processing by checking certain
boxes on the forms we use to collect your data. You can also exercise the right
at any time by contacting us at
privacy@vivvix.com
.
You also have the following rights in
relation to your personal data (some of these rights apply only in certain
circumstances, and some of them vary according to the legal basis on which we
are processing your data – please see above for further details):
If necessary, we will notify any other parties such as our suppliers or service
providers to whom we have transferred your personal data of any changes that we
make when you make a request. Note that while we communicate to these other parties,
we are not responsible for the actions taken by these other parties to answer your request.
You may be able to access your personal data held by these other parties and correct,
amend or delete it where it is inaccurate.
If you’re not happy with how we’ve dealt
with your personal data, we’d like a chance to put it right – please contact us
at
privacy@vivvix.com
. However, you
have the right to complain to a supervisory authority.
LINKS TO OTHER WEBSITES
Our site may, from time to time, contain
links to and from the websites of our partner networks and affiliates. If you
follow a link to any of these websites, please note that these websites have
their own privacy policies and that we do not accept any responsibility or
liability for these policies. Please check these policies before you submit any
personal data to these websites.
Changes to our privacy policy
This privacy policy was created on July 10, 2019 and last updated on June 6, 2023. Any changes we may make to our privacy policy in the future will be
posted on this page and, where appropriate, notified to you by e-mail.
Contact
Questions, comments and requests
regarding this privacy policy are welcomed and should be addressed to
privacy@vivvix.com
.